Imprint

THE REASON FOR OUR COMPANY HEADQUARTERS
To offer you, our valued customer, the best possible advantages in every important area - from product to service to speed - we consciously chose Hong Kong for our company headquarters. Hong Kong stands for innovation, efficiency, and internationality. This allows us to flexibly and quickly optimize our popular products further and further to always deliver the highest quality and remain competitive. In Hong Kong, we can work incredibly closely with our manufacturers and integrate innovative technologies into our products faster, naturally in compliance with the strictest regulations, which even exceed EU standards. For you as a customer, this means an even broader product range, constant product optimizations, and adherence to the highest ecological and social standards to ensure the satisfaction of all people.

100% QUALITY
Our choice of location by no means stands for inferior quality - on the contrary: We are proud to have our headquarters where almost all high-quality products are now manufactured - at the pulse of time, full of new innovations.

100% GERMAN SERVICE
We offer our customers German-speaking 24/7 email support because we can only be satisfied if our customers are - that's why we are always there for you - around the clock. Do you have questions about our products, want to give us suggestions, or are you not entirely satisfied with one of our products? Contact us via our contact form or by email at info@kovaloes.shop - we always find a quick, uncomplicated, and satisfactory solution.

Thank you for your valued trust!
Your KOVALI Team

YANG HENGSHENG LOGISTICS LTD. // kovaloes.shop
50 Stanley Street
World Trust Tower, Suite C, Level 7
Central Hong Kong Island 00000
Hong Kong
Email: info@kovaloes.shop


Registration Number:
76932475


IMPORTANT NOTES ON COMPLAINTS OR RETURNS:
Please always contact us directly by email at info@kovaloes.shop in case of a complaint, return, or any other problem. We guarantee to find a quick and uncomplicated solution together. A dispute through payment providers like PayPal or Klarna is never the quickest or best way, as such procedures and their processing can often take weeks or even months - which would not help anyone involved. Please note that the address mentioned in the imprint is not a return address. Therefore, please do not return goods without prior registration by email to us, to ensure proper receipt and assignment of your return. We will gladly provide you with the return address by email.
Email: info@kovaloes.shop


CONTACT TO OUR GERMAN-SPEAKING 24/7 MAIL SUPPORT:
Email: info@kovaloes.shop


EU Commission platform for online dispute resolution: https://ec.europa.eu/odr

We are neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.


COPYRIGHT:
The content and works created by the site operators on these pages are subject to German copyright law. Duplication, processing, distribution, and any kind of exploitation outside the limits of copyright require the written consent of the respective author or creator. Downloads and copies of this page are not permitted. Should you nevertheless become aware of a copyright infringement, we ask for a corresponding hint. Upon becoming aware of legal violations, we will immediately remove such content and file a lawsuit!